Chrysler Lifetime Maximum Care Wrap For Lifetime Warranty Owners - Plan Provisions

Here is the welcoming correspondence and actual plan provision document received in conjunction with my purchase of a 2008 Town & Country minivan.  This vehicle was bought in early April 2008 with a Chrysler Lifetime Maximum Care Wrap extended warranty.  My intent is to own the vehicle for a long period. The Lifetime Maximum Care Wrap will cover things like electronics, power doors and windows, air conditioning, etc. not covered by the Chrysler Lifetime Powertrain Warranty.

The Chrysler Lifetime Maximum Care Wrap plan I purchased has a $100.00 (per occurence) deductible and cost $1,815.00.

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T J PUBLIC
9999 CIVIC ST
MMMMM MI 11111-1111DEAR TJ PUBLIC     VIN: xxxxxxxxxxxxxxxxCONGRATULATIONS! You are now covered by a genuine DAIMLERCHRYSLER SERVICE
CONTRACT. You made a wise choice when you elected to protect your vehicle
investment.

The enclosed Plan Provisions are your actual Service Contract. They fully describe
the coverage and features of your Plan and identify you and your vehicle as being
eligible for Plan service.

The personalized Plan Provisions should always be presented to your servicing
dealer when requesting Plan service. We recommend that you keep your Plan
Provisions with your vehicle's other important papers in the glove box at all times
for prompt service.

If you have any questions regarding the specific service contract you purchased,
contact your selling dealer.

Should you have questions about your service contract coverage or benefits that
your dealer cannot answer, or need assistance obtaining Plan Service from a
DaimlerChrysler Motors LLC dealer, please feel free to call us toll-free, 8:00 A.M. to
5:00 P.M. Monday through Friday.

1-800-521-9922 In USA
1-800-465-2001 In Canada
1-800-457-4330 Hearing Impaired

We sincerely hope you never need a covered component repair-but, if you do-
you have the security of a DaimlerChrysler Service Contract.

Ann Tomlanovich
President, DaimlerChrysler Service Contracts, Inc.
DaimlerChrysler Service Contracts, Inc.
P.O. Box 2700
Troy, Michigan
48007-2700

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Chrysler Lifetime Maximum Care Wrap Plan Provisions

Definitions: The following are key words which are included in these Provisionswhich have particular meaning:

*you, your - Means "you" the Plan Purchaser

*Dealer - Means "Authorized DaimlerChrysler Service Contract Dealer"

*DaimlerChrysler Vehicles - Means Chrysler, Dodge or Jeep brand vehicles only"

*we, us, our - Means DaimlerChrysler Service Contracts Inc., PO Box 2700, Troy, MI 48007-2700, Telephone number: 1-800-521-9922

*Plan - Means this "Lifetime Maximum Care Wrap Plan" which is a Service Contract

A SERVICE CONTRACT: This Plan is a service contract
between you and us. It protects you against major repair
bills should a component covered by the Plan fail in normal
use. This Plan is not part of the vehicle's factory warranty.
We are solely responsible (liable) for fulfillment. of the
provisions of the Plan.

IMPORTANT! The maximum reimbursable amount should a
covered component fail will be THE TOTAL COST OF THE
REPAIRS PER VISIT LESS THE DEDUCTIBLE, OR THE
CASH VALUE OF THIS VEHICLE WHICHEVER IS LESS!

The cash value of the vehicle will be determined by the
average retail value as listed in the current NADA Used Car
Pricing Guide. In situations where the repairs costs exceed
the cash value of the vehicle, the remainder of the Plan
coverage will be cancelled.

PLAN PROVISIONS: These are your plan provisions.
Place them in your glove compartment. You must present
these provisions to the servicing dealer when requesting
plan service. They will describe the plan you purchased and
identify you and your vehicle as being eligible for plan
service by a specifically assigned service contract number.
This issuance of Plan Provisions by us shall not be deemed
as a waiver of our right, or considered a restriction of our
right to refuse to pay for service and/or to cancel the Plan
should it subsequently be discovered that the vehicle for
which the Plan was purchased was not eligible for Plan
coverage.

NOTE: In addition to your service contract, your vehicle may
also be covered by your vehicle's Lifetime Powertrain
warranty. For warranty coverage details, please refer to your
warranty information booklet. THIS PLAN DOES NOT
COVER ANY REPAIR WHICH IS COVERED BY THE
LIFETIME POWERTRAIN WARRANTY.

OBTAINING PLAN SERVICE: Plan service will be
provided or assisted by the Dealer who sold you the Plan, at
his place of business, using new or authorized
remanufactured parts. In the event you cannot return to the
selling Dealer for service, you may request service from any
Chrysler, Dodge or Jeep Dealer within the 50 States, the
District of Columbia, Canada, Guam, Puerto Rico or Mexico.

IMPORTANT? PLAN SERVICE OBTAINED FROM OTHER
THAN A CHRYSLER, DODGE OR JEEP DEALER IS NOT
REIMBURSABLE UNLESS AUTHORIZED BY
DAIMLERCHRYSLER SERVICE CONTRACTS BEFORE
THE SERVICE IS PERFORMED. DEALERS CANNOT
AUTHORIZE REPAIRS.

ELIGIBLE VEHICLES: Only domestic 2006 to current
model year DaimlerChrysler vehicles (excludes Viper, all
SRT vehicles, Sprinter, diesel equipped vehicles and all
Ram Cab/Chassis vehicles) covered by a minimum of BOTH
a 3/36 Basic Warranty AND Lifetime Powertrain Warranty
are eligible within 48 months of the in-service dale and
48,000 miles.

IMPORTANT! The following vehicles are not eligible for a
DaimlerChrysler Service Contract: Vehicles equipped with
right hand drive; Motor Homes; Vehicles placed in taxi or
limousine service (except vehicles placed in van pool
service); vehicle used for emergency service, ambulance,
towing or police service; vehicles used for postal, dump
truck or severe off-road use; vehicles converted from two to
four-wheel drive; vehicles altered or converted from the
original manufacturer's specifications; vehicles not used in
accordance with manufacturer's specifications for payload
and/or towing capacity; vehicles equipped with a diesel
engine; vehicles that operate on other than Gasoline Fuel
Systems (i.e. diesel, natural gas, electric, hybrid gas/
electric vehicles); vehicles with a gross weight (G.V.W.) of
over 14,000 pounds; vehicles where the factory warranty
has been voided, reduced or restricted by the manufacturer;
vehicles that have been declared to be a total loss by any
insurance company, is rebuilt after being declared a total
loss, or is issued a title indicating that it is designated as
'salvage', 'junk', 'rebuilt' or words of similar impact.

WHEN PLAN COVERAGE STARTS AND ENDS: Trip
Interruption starts on the date you purchase the Plan. Car
Rental starts on the date you purchase the Plan, and covers
those repair instances when a replacement vehicle is not
otherwise provided. ROADSIDE ASSISTANCE TOWING
AND REPAIR COVERAGE START WHEN THE VEHICLE'S
FACTORY WARRANTY EXPIRES.

This plan offers mechanical coverage as specified to the
named original purchaser or retail lessee of the vehicle only,
for the lifetime of that original purchaser or retail lessee. The
plan ends upon the death of that original purchaser or retail
lessee or upon the transfer or sale of the vehicle. The plan
ends even if the transfer occurs by operation of law, such as
to a lienholder, family member through succession, or
successor business.

TRIP INTERRUPTION, FIRST DAY RENTAL/CAR RENTAL
ALLOWANCE, TOWING, AND ROADSIDE ASSISTANCE
EXPIRE AT 7 YEARS OR 100,000 MILES ON THE
ODOMETER.

COVERAGE UNDER THE PLAN: WHAT IS
COVERED? The plan will pay the total cost (parts and
labor) less a deductible per visit, to correct any of the
following mechanical failures, caused by a defect in
materials or workmanship of a covered component and are
not covered by the vehicle's factory warranty. The only
exceptions are those listed under "What is not covered by
the Plan".

This plan offers comprehensive mechanical
coverage for your vehicle. COMPONENTS
COVERED BY THE PLAN INCLUDE (BUT ARE NOT
LIMITED TO):

STEERING: Steering Gear Housing and all Internal Parts;
Power Steering Gear; Power Steering Pump; Steering Shaft
Lower Coupling; Rack and Pinion Assembly; Seals and
Gaskets.

AIR CONDITIONING: Factory or Manufacturer-authorized
air conditioning installations only. Air Conditioning
Compressor, Clutch, Coil, Condenser, Evaporator, Receiver-
Drier, Expansion Valve, Hoses and Lines, Low Pressure
Cut-Off Switch, High Pressure Cut-off Switch, Clutch Cycling
Switch, Instrument Panel Control Assembly, Power Module,
Air Conditioning/Heater Blower Motor; Seals and Gaskets.

ENGINE COOLING & FUEL: Cooling Fan, Clutch and
Motor; Radiator; Coolant Temperature Switch; Fuel Pump;
Water Pump and Housing; Fuel Tank Sending Unit; Fuel
Tank and Lines; Serpentine Belt Tensioner; Seals and
Gaskets.

FRONT SUSPENSION: Struts; Strut Mounting Plates,
Bushings and Bearings; Upper and Lower Control Arms;
Control Arm Shafts; Control Arm Bushings; Upper and
Lower Ball Joints; Front Wheel Bearings.

REAR SUSPENSION: Rear Leaf Springs; Rear Coil
Springs; Auxiliary Springs; Spring Interliner; Spring Bushing;
Spring Shackle; U-Bolt Rear Spring; Spring Hanger; Axle
Trac Bar; Lateral Link Arm; Shock Mount Plate; Rear
Trailing Arm Assembly; Stabilizer/Sway Bar; Stabilizer/Sway
Bar Link; Stabilizer/Sway Bar Bushing;

ELECTRICAL: Starter Motor and Solenoid; Generator
(Alternator); Engine Control Module- (Single Module Engine
Controller) (SMEC); Powertrain Control Module; Distributor;
Ignition Coil; Coil Pack Assembly; Voltage Regulator; Horn
and Horn Pad; Transmission Control Module.

EXPANDED ELECTRICAL: All Wiring Harnesses;
Electronic Fuel Injection System (excluding clogged
injectors); Windshield Wiper Motor; Rear Window Wiper
Motor; Wiper Control Module; Manually Operated Electrical
Switches; Park Neutral Position Switch; Temperature
Sending Unit/Switch; Oil Pressure Sending Unit/Switch;
Body Computer; Body Control Module. Factory Installed
Radio and Speakers (Includes CD and Tape Player).

POWER GROUP: Rear Window Defroster Power
Window Motors; Power Window Flex Track; Power Antenna;
Power Seat Motors; Power Door Locks and Linkage.
LUXURY GROUP: Keyless Entry Receiver/Module; Trip
Computer; Message Center; Overhead Electronic Vehicle
Information Center; Overhead Electronic Compass/
Temperature; Power Sunroof Motor; Convertible Top Motor;
Electric Mirror Motor and Controls; Cruise Control Servo;
Headlight Door Motor; Concealed Headlamp Module.

NOTE: ANY REMOTE TRANSMITTER IS NOT COVERED
AT ANY TIME.

MOPAR ACCESSORIES: The following Mopar
accessories are covered provided they were installed by a
DaimlerChrysler authorized facility; Audio Systems
(including Compact Disc and Cassette Players); Rear Seat
Video System; Air Conditioning Systems; Speed Control;
EVS (Security Systems); Clocks; Remote Trunk Release;
Power Steering; Remote Control Outside Mirrors; Power
Sliding Rear Windows (trucks); Transmission Oil Cooler.

INSTRUMENTATION: Electronic Instrument Cluster;
Amp/Voltmeter Gauge; Fuel Gauge; Temperature Gauge;
Tachometer; Oil Pressure Gauge; Turbo Gauge;
Speedometer.

BRAKES: Master Cylinder; Assist Booster; Wheel
Cylinders; Disc Brake Calipers and Pistons; Brake Lines,
Hoses, Fittings; Proportioning Valve; Seals and Gaskets.

NOTE; BRAKE SHOES, PADS, ROTORS, AND DRUMS
ARE NOT COVERED AT ANY TIME.

ANTI-LOCK BRAKES (ABS): Brake System's Hydraulic
Assembly; Pump Motor Assembly; Controller; Sensors and
Relays; Seals and Gaskets.

$100 DEDUCTIBLE: You are responsible to pay only the
first $100 of the total cost of covered component repairs
performed during each repair visit. Repairs not covered by
the Plan are your responsibility. You maybe required to pay
state and local taxes in addition to the deductible.

TRIP INTERRUPTION: The Plan will pay up to $1,000 for
lodging, meals, and emergency transportation such as taxi,
bus, or airline for you and your family if (1) your vehicle is
inoperable due to a failure covered under this Plan or under
the factory warranty, and (2) you are more than 100 miles
from the address of record. Lodging, meals and car rental
receipts must accompany a copy of repair bill and must be
mailed to DaimlerChrysler Service Contracts Inc., P.O. Box
2700, Troy, Michigan 48007-2700.

FIRST DAY RENTAL/CAR RENTAL ALLOWANCE:
Coverage starts on the date you purchase the Plan and is
not subject to a deductible. First Day Rental Allowance
provides $35 car rental allowance if the vehicle is to be
serviced for any same day mechanical or maintenance
service.

Car Rental Allowance will pay up to $35 per day for a rental
any time repairs take overnight, and a component covered
by the Plan or the manufacturer's Warranty fails.

Total Rental Allowance per occurrence is a maximum of
5 days or $175.

The Plan will not pay for rental charges for a vehicle that is
awaiting service or parts unless the vehicle is inoperable
due to a mechanical failure of a covered component, or
unless continued operation would cause further damage.

The rental car must be obtained from a Dealer. If a Dealer
does not have rental cars available, you may obtain one
from a licensed rental agency. Rental coverage is subject to
state and local laws and policies imposed by the rental
agency. Rental charges in excess of the amount allowed by
the Plan are your responsibility. The Plan is not responsible
for any refusal of a rental agency to rent a vehicle to you.

ROADSIDE ASSISTANCE*NOTE: YOU MUST CALL 1-800-521-2779 FOR THIS
SERVICE.
The plan provides assistance due to a disablement caused
by any mechanical failure and in addition, the Plan provides
coverage for such items as towing to the nearest Chrysler,
Dodge or Jeep Dealer or DaimlerChryster authorized repair
facility, flat tire change (with your good spare), battery jump,
out of gas delivery (maximum 2 gallons), lockout service i.e.
keys locked in car or frozen lock, to a maximum of $100, per
occurrence. Any expense beyond $100 is your responsibility
at the time and site of service. Towing assistance will be
dispatched only for mechanical disablements which renders
the vehicle inoperative. (See exclusions under "THE PLAN
WILL NOT COVER.")This service is provided to you as part of your service
contract to minimize any unforeseen vehicle operation
inconvenience and is available 24 hours per day, 365 days
per year.HOW TO USE DAIMLERCHRYSLER ROADSIDE
ASSISTANCE*: All required towing, roadside assistance,
lockout, and other roadside assistance services described
previously MUST BE ARRANGED AT TIME OF
OCCURRENCE through DaimlerChrysler Roadside
Assistance by calling 1-800-521-2779. You should be
prepared to provide the DaimlerChrysler representative with
your name, service contract number, vehicle license plate
number, and location including the phone number you are
calling from and a brief description of the problem.In some cases, DaimlerChrysler Roadside Assistance may
authorize you or your Chrysler, Dodge or Jeep Dealer to
arrange for local service and will provide an authorization
number to do so. Your service contract will in these
instances provide reimbursement of up to $100 maximum
per Roadside Assistance incident, provided that the claim
contains: (A) A valid original receipt of payment from the
tow/repair facility for the services rendered (Claims which
contain other than original receipts may be denied.); (B) The
DaimlerChrysler Roadside Assistance authorization number;
and (C) Your valid DaimlerChrysler Service Contract
number. All Roadside Assistance claims that meet
requirements should be mailed or faxed to:DaimlerChrysler Roadside Assistance
P.O. Box 9145
Medford, MA 02155
Attn: Claims Department
1-800-521-2779
FAX Number: 1-781-658-2691DAIMLERCHRYSLER ROADSIDE ASSISTANCE WILL NOT
COVER SERVICES WHICH ARE SOLICITED WITHOUT
FIRST CONTACTING DAIMLERCHRYSLER ROADSIDE
ASSISTANCE FOR PRIOR AUTHORIZATION.*All Roadside Assistance is provided through Cross Country Motor
Club, Inc., Medford, MA 02155, except in Alaska, California, Hawaii,
Oregon, Wisconsin and Wyoming where services are provided
through Gross Country Motor Club of California, Inc., Thousand
Oaks, CA 91360. Both collectively sometimes referred to as CCMC.
CCMC acts merely as a dispatcher of referral service to persons or
entities who provide the actual service. These persons and/or
entitles are independent contractors. Accordingly, neither
DaimlerChrysler nor CCMC assumes responsibility for the acts,
errors, omissions, negligence, misconduct of such persons and/or
entities. All persons availing themselves of the benefits of
DaimlerChrysler Roadside Assistance are to look solely to such
persons and/or entitles for liability arising In connection therewith,
and not to DaimlerChrysler or CCMC.

TRIP INTERRUPTION, FIRST DAY RENTAUCAR RENTAL
ALLOWANCE, TOWING, AND ROADSIDE ASSISTANCE
EXPIRE AT 7 YEARS OR 100,000 MILES ON THE
ODOMETER.

No Dealer, Dealer employee or DaimlerChrysler
employee has the authority to modify or change any
provision of this Plan.

YOUR RESPONSIBILITY: Your responsibility is to
properly operate, care for and maintain the vehicle as
prescribed in the owner's manual supplied by the
manufacturer. You should retain all maintenance receipts to
avoid any misunderstanding as to whether or not the
maintenance services were performed as required.

Depending on circumstances, DaimlerChrysler Service
Contracts reserves the right to inspect, investigate, or
demand proof of maintenance BEFORE performance of
repairs.

DIAGNOSTIC CHARGES: You may be asked to
authorize disassembly and/or diagnostics at the time your
repair order is written. Your DaimlerChrysler Service
Contract covers disassembly and/or diagnostic charges IF
the cause of failure is a covered component under the terms
of the plan. If the repair is not covered by the Plan, you will
be responsible for the disassembly and/or diagnostic
charges.

GOVERNING LAW: Except where prohibited by law, this
contract will be governed by Michigan law. Note: Wyoming
law is applicable to any contract marketed in Wyoming.

THE PLAN WILL NOT COVER, OR APPLY TO LOSS
OR EXPENSE RESULTING FROM:

► Repairs or replacement of any component covered by
the vehicle's factory warranty or recall policies; roadside
assistance, loaner vehicles or other services which are
eligible to be covered by the vehicle's factory warranty or
marketing programs;

► Repairs to any vehicle that has become restricted by the
manufacturer after the purchase of the Service Contract;

► Repair or replacement of any covered component when
it has been determined that the condition existed prior to
purchasing the contract;

► Repairs, Towing, Rental or Roadside Assistance to any
vehicle where the odometer (mileage) has been stopped
or altered and/or the vehicle's actual mileage cannot be
readily determined;

► Repairs, Towing, Rental or Roadside Assistance
necessary as a result of (a) failure to properly care for or
maintain the vehicle;(b) fire, accident, abuse,
vandalism, negligence or Act of God including but not
limited to any vehicle rendered inoperable due to snow,
ice or flood; (c) failure to properly operate the vehicle; (d)
vehicles that have been used or are being used for
competitive speed events such as races or acceleration
trials; (e) pulling a trailer that exceeds the rated capacity
of the vehicle or failure to adhere to the requirements for
vehicles used to pull a trailer as outlined in the owner
manual supplied by the manufacturer; (f) tampering with
the emission system or with any parts that could affect
that system; (g) use of dirty fluids, or fuels, refrigerants
or other fluids which are not recommended by the
manufacturer; (h) failure due to fluid contamination or
sludge; (i) modifications not approved or recommended
by the manufacturer;

► Plan service obtained from other than a Chrysler, Dodge
or Jeep Dealer unless authorization is first received from
DaimlerChrysler Service Contracts;(Dealers cannot
authorize repairs.)

► Maintenance services - engine oil, lubricant, coolant,
fluids, filters, battery and cables, spark plugs and wires,
belts, lights (bulb, sealed beams, lenses), engine tune-
up, suspension alignment, wheel balancing, wiper
blades, exhaust systems, heat shields and exhaust
hangers: throttle body cleaning;

► Brake pads, shoes, rotors and drums; battery are not
covered at any time;

► Exterior - tires; body sheet metal; glass; plastic lenses;
paint; bright metal; bumpers; side-view mirrors (glass/
housing); wheel covers; steel wheels; aluminum wheels;
door handles; weather strips; rust; water leaks; wind
noises; all outer body panels; spoilers; plastic and
fiberglass body parts; vinyl tops; convertible top fabric;
repairs or damage caused by environmental factors
such as acid rain, tree sap, salt or ocean spray;

► Interior - trim; carpet; upholstery; dash pad; door and
window handles; knobs; buttons; moldings; arm rests
and head liner: cargo cover;

► Repairs required as a result of use of other than the
vehicle manufacturer's parts;

► Repairs to a covered component caused by the failure of
a non-covered component and/or an aftermarket
installation not performed by an Authorized
DaimlerChrysler Dealer, or any outside installation of
"salvage or junk" components in conjunction with an
insurance or damage claim. All part installations to
satisfy such claims must be with new or factory
authorized remanufactured components and parts;

► Bodily injury or property damage arising or allegedly
arising out of a defect in the design, manufacturer,
materials or workmanship of a covered component;

► Any fines, fees or taxes which are associated with
impound towing as a result of actual or alleged violation
of any laws or regulations;

► Repairs, Towing, Rental or Roadside Assistance to
vehicles registered and/or operated outside of the 50
States, the District of Columbia, Canada, Guam, Puerto
Rico and Mexico;

► Mechanical - manual clutch assembly; repairs to snow
plows, winches and trailer hitches regardless of their
installation; damage to flywheel as a result of clutch
failure;

► Shop supplies and materials;

► Loss of use of the vehicle, loss of time,
inconvenience, commercial loss, orany incidental or
consequential damages.

CANCELLATION AND TRANSFER POLICIES:
During the term of the service contract, you have the option to:

• CANCEL the remaining Plan coverage and receive a full or pro-rata refund.
  Note: Refer to the cancellation/transfer policy section below for details.

CANCELLATION POLICY: It you are the original
purchaser of the Plan, you may cancel this Plan. To cancel
the Plan, you may take your Plan Provisions to any
authorized DaimlerChrysler Dealer. The dealership will
contact DaimlerChrysler Service Contracts to request
termination of your contract.

If your vehicle is repossessed or rendered a total loss and
your Plan was financed with your vehicle, the lienholder may
request your refund. The lienholder is then responsible for
requesting. termination of the contract through the Dealer
where the-Plan was purchased. If the Plan was not financed,
any refund due will be paid to you by check in your name
from DaimlerChrysler.

If there is no authorized DaimlerChrysler Dealer in your
area, mail your cancellation request along with your Plan
Provisions, proof of payoff and current mileage on the
vehicle to:

DAIMLERCHRYSLER SERVICE CONTRACTS INC.
CANCELLATION DEPARTMENT
P.O. BOX 2700
TROY, MI 48007-2700

On cancellation requests received* within the first 60 days
from the original purchase date of the plan, you will be
refunded the full amount you paid for the Plan, provided no
claims have been paid against the contract. In the event
claims have been paid, or requests received* after 60 days,
your refund will be based on the full amount you paid for the
Plan less a pro-rata adjustment for time or mileage used,
whichever is greater, less a cancellation rate/fee as
indicated below. The pro-rata refund calculation will be
based on terms of 7 years or 100,000 miles. After 7 years or
100,000 miles, your refund will be in the amount of $25.

We reserve the right to cancel the Plan after issuance
should it be discovered that: (a) the vehicle is ineligible or
has been modified/altered to make it ineligible after Plan
coverage has been in effect; (b) failure of the customer to
maintain the vehicle as prescribed by the manufacturer; (c)
the odometer has been tampered with or has not been
repaired by the customer, or (d) non-payment of premium.
Your refund will be based on the full amount you paid for the
Plan, less a pro-rata adjustment as set forth in the
paragraph above.

NOTES:

• *Requests Received - The pro-rata refund cancellation
will be based on the date DaimlerChrysler Service
Contracts receives written notification of the
cancellation request.
• All refund checks after 7 years or 100,000 miles on the
odometer will be $25.

CANCELLATION FEES
(Applies to the state where the Plan was purchased)
STATE AMOUNT
Alabama $25 Administration Fee.

California $25 or 10% of the Contract Cost,
  whichever is less.

Hawaii $50 Administration Fee.

Illinois $50 or 10% of the Contract Cost,
  whichever is less.

New Hampshire None.

New York $50 Administration Fee.

North Carolina $50 or 10% of the pro-rata refund
  amount, whichever is less.

Georgia 90% of the unearned pro-rata premium -
  no Administration Fee.

Oklahoma 90% of the unearned pro rata premium
  not to exceed $75. If we cancel, 100% of
  the unearned pro-rata premium will be
  refunded.

All others $75 Administration Fee.

Note: Plans sold beyond 12 months or 12,000 miles from
the original in-service date and within 48,000 miles have a
surcharge applied to the Plan cost. $150 of the applicable
surcharge is non-refundable after 60 days from the Plan
sale date. This statement does not apply to Florida, New
Hampshire, Washington or Arizona.

TRANSFER POLICY: This plan is non-transferable to
subsequent owners or lessees, even if they are within the
same family or business except in the state of North
Carolina.

STATE OF NORTH CAROLINA ONLY: The original
purchaser may authorize transfer of coverage, provided the
Plan has not been canceled. Remaining Plan coverage may
be transferred to the first subsequent purchaser of the
vehicle AT TIME OF VEHICLE SALE ONLY. Thereafter, the
Plan is non-transferable and non-cancelable.

To transfer this service contract, complete the transfer form.
Be sure to include your signature, This means you are
authorizing transfer of Plan coverage to the new owner.
Transfer requests will not be processed: (a) without the
signature of the owner for whom these Plan Provisions were
originally issued; or (b) if received after 60 days from the
date of vehicle ownership change.

The DaimlerChrysler Service Contract transfer fee is as
follows:

TRANSFER FEES
(Applies to the state where the Plan was purchased)

STATE AMOUNT
North Carolina $50

SPECIAL STATE NOTICES

IOWA

If you have any questions or complaints concerning this
service contract, they may be addressed to:

Commissioner of Insurance
Iowa Insurance Division
Lucas State Office Building
Des Moines, IA 50319

NEED HELP OR ASSISTANCE WITH YOUR SERVICE CONTRACT?
IS YOUR ADDRESS UP-TO-DATE?
Write to:

DaimlerChrysier Service Contracts Inc.
P. O. Box 2700
Troy, MI 48007-2700

Note: All requests must contain your Name, Service Contract Number, and Vehicle
Identification Number.

Or phone us Toll Free - see hours below:

1-800-521-9922 (in USA)

1-800-465-2001 (in Canada)

1-800-457-4330 (Hearing Impaired)

Toll-Free Telephone Assistance is Available
8:00 a.m. to 5:00 p.m. Monday through Friday

For 24-Hour Roadside Assistance (including Towing)
1-800-521-2779